Privacy Policy for Xyla – AI Voice Assistant

Effective Date: October 4, 2025
Company: DAKAEi Technologies LTD, UK

1. Introduction

DAKAEi Technologies LTD (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use Xyla, our AI voice assistant mobile application (the “App”). By using Xyla, you agree to the practices outlined in this policy.

2. Information We Collect

When you use Xyla, we may collect the following types of information:

2.1 Personal Information:

  • Name, email address, phone number (if provided during account creation or support requests)

  • Payment information, if applicable

2.2 Voice & Audio Data:

  • Audio recordings of your voice commands and interactions with Xyla

  • Transcripts and AI-generated responses

2.3 Device & Usage Data:

  • Device type, operating system, app version

  • Usage patterns, crash reports, and analytics data

2.4 Cookies & Similar Technologies:

  • For tracking user preferences, app performance, and enhancing user experience

3. How We Use Your Information

We use the information we collect to:

  • Provide and personalize Xyla services

  • Improve app functionality and AI responses

  • Respond to user inquiries and provide support

  • Send important updates, security alerts, and promotional messages (with opt-in)

  • Comply with legal obligations

4. Sharing Your Information

We do not sell your personal data. We may share information in the following circumstances:

  • Service Providers: Third-party vendors who help us operate the app or provide analytics

  • Legal Requirements: If required by law, regulation, or legal process

  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Storage & Security

We store your data securely using industry-standard encryption and security practices. While we strive to protect your data, no method of transmission over the internet is 100% secure.

6. User Control & Rights

You have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent for data processing

  • Opt-out of marketing communications

  • Contact us for data concerns at [email protected]

7. Children’s Privacy

Xyla is not intended for children under 13. We do not knowingly collect personal information from children.

8. Third-Party Links

The App may contain links to third-party services. We are not responsible for the privacy practices of these third parties.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Users will be notified of major changes through the App or via email.

10. Contact Information

For questions about this Privacy Policy:
DAKAEi Technologies LTD
Email: [email protected]